Mission Statement: The City of Methuen's Customer Service Center is designed to consolidate routine over the counter City transactions into one office. Methuen residents can conduct their business in City Hall quickly and easily. The Customer Service Center is staffed with clerks from the Assessing, Treasury and City Clerk's Offices.
The Searles Building, Room 112
41 Pleasant St.
Methuen, MA 01844
The City of Methuen processes Passports every Monday,Tuesday, and Wednesday, 10am - 3pm. Information: 978-983-8590
Anne Drouin Assistant City Clerk - Customer Service Manager