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Customer Service
Customer Service

 

Mission Statement: The City of Methuen's Customer Service Center is designed to consolidate routine over the counter City transactions into one office. Methuen residents can conduct their business in City Hall quickly and easily. The Customer Service Center is staffed with clerks from the Assessing, Treasury and City Clerk's Offices.
The Searles Building, Room 112
41 Pleasant St.
Methuen, MA 01844

 

 

The City of Methuen processes Passports every Monday,Tuesday, and Wednesday, 10am - 3pm. Information: 978-983-8590 
Anne Drouin
Assistant City Clerk - Customer Service Manager

Office hours:
Monday - Thursday 8:00am to 4:30pm
Friday 8:00am - Noon
GENERAL INFO
Birth Certificates and Clerk's Office FAQ
Where Do I Vote?
Property Assessment Data
Link to Online Credit Card Payment
Link to Online Checking Account Payment
Real Estate and Personal Property Bill Mailing Schedule
Customer Service Office
Searles Building, Room 112
41 Pleasant St.
Methuen, MA 01844

Phone: 978-983-8595
Fax: 978-983-8977